Watch and Jewelry Repair Liaison

Watch and Jewelry Repair Liaison

Position Overview:

Razny Jewelers, a high-end jewelry and fine watch retailer with four stores in the Chicagoland area, is looking for a Luxury Watch & Jewelry Repair Liaison to join our team as a full-time employee working out of our Highland Park, IL location. 

 

The Razny Jewelers family is proud to celebrate life’s most precious moments with our customers. For over 70 years and three generations, we have continuously set the bar for an industry dependent upon superior service, quality and value. We attribute our success as a premier family-owned jeweler to the efforts of our superb staff.

The best candidate must be comfortable contributing/working in an entrepreneurial, fast-paced work environment.

 

Responsibilities include:

•  Accept watches and jewelry for repair

•  Evaluate items’ condition and clearly identify necessary repairs

•  Communicate instructions for servicing and enter information clearly into the POS system

•  Responsible for merchandise transfers

•  Assist sales team with customer orders

•  Assist customers with concerns

•  Facilitate delivery of merchandise to customers

 

Qualifications:

• Previous customer service experience 

• Experience in a luxury retail environment strongly preferred

•  Ability to maintain composure in high pressure, fast-paced environment

•  Good listener and communicator 

•  Organized and good at multi-tasking 

•  Comfortable at handling phone calls and in person correspondence

• Professional and welcoming presentation

•  Demonstrates attention to detail and has a sense of urgency

•  A passion for the jewelry industry

 

Additional Information: 

Razny Jewelers offers a comprehensive benefit package that includes medical, dental, vision insurance, paid time off, contribution to retirement plan and discounts on store merchandise. If you love jewelry and watches and would like to join a strong and growing team, please contact us today! 

•  Competitive salary
•  Medical/Dental & Vision group insurance
•  IRA which includes a matching program
•  Life & Disability insurance
•  Generous Paid Time Off/Sick Pay Program with Holiday pay
•  Continued training & career development
•  Employee discounts on all our products
 

We attribute our success as a premier family-owned jeweler to the efforts of our superb staff. If you’re interested in becoming a member of the Razny Team and would enjoy being around beautiful jewelry and timepieces.

 

Apply:

Email your résumé to Manager@Razny.com. 

 

Razny Jewelers is committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We believe that the unique perspectives and experiences of our employees enhance our ability to serve our clients and community effectively. Razny Jewelers is committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We believe that the unique perspectives and experiences of our employees enhance our ability to serve our clients and community effectively.